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strive to maintain the highest standards of workmanship possible.
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treat each client fairly and honestly, providing the agreed services in a timely and cost effective manner.
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offer a reasonable guarantee and assurance of satisfaction to clients.
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conduct business in a professional manner and will at no time knowingly indulge in any practice that could reflect negatively upon the APV or its members.
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maintain the confidentiality of information either entrusted to them or obtained in pursuance of their work.
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accept the right of the client to forward any complaint against a member to the Arbitration Panel of the Association. The member shall have the right to put their version to the Panel. The decision of the Panel to be final and binding on both parties.
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be familiar with current health and safety regulations and should be insured for public liability, employers liability and professional indemnity wherever appropriate.
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carry out work with respect for the environment and should also ensure appropriate standards of dress as required for each occasion.
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endeavour to maintain a professional relationship with other members in a spirit that will promote the reputation of both themselves and that of the Association of Professional Videomakers.
